Thomson Pre booked seats

[Dave Cooper]

We have pre booked our seats for years and today ou flight was open on line to select our 2 seats for 20th June flight.
Very difficult this year because Thomson seem to have allocated seats in blocks of 3, which has a Child symbol in each row.
Apart from row 17.
So I rang them and complained that it was just not worth the extra cost to pre book.
Guess what , they changed to row 7. Trying first to sell me extra leg room.

[Val n Bill]

 Dave....... we have always been told that the child symbol only means that the seat is suitable for a child for example nearer the toilets or an end seat which is more suitable for feeding a baby. We have never had any trouble pre-booking these seats. The symbol is only used as a guide. In fact if you have a child travelling with you airlines prefer you to sit them between two adults. Just go ahead and book them. 
We have always just chosen the seats we want.

  Val x

[Dave Cooper]

Yes I thought that, but when you select that particular seat with the symbol it actual tells you that you cannot book that seat and redirects you to start again.
Problem resolved I rang them and they changed them.