Author Topic: TUI FLIGHT'S CANCELLED!  (Read 7361 times)

0 Members and 1 Guest are viewing this topic.

Offline kevin-beverly

  • ARILLIAC
  • *
  • Posts: 3756
Re: TUI FLIGHT'S CANCELLED!
« Reply #15 on: July 11, 2020, 03:54:30 PM »


Hi
Sorry to hear

They haven’t got the staff that is the bottom line
Every thing is okay to go to Corfu very bad excuse

Kev

Offline Eggy

  • On the Spot reporter
  • ARILLIAC
  • *
  • Posts: 6417
Re: TUI FLIGHT'S CANCELLED!
« Reply #16 on: July 11, 2020, 06:09:12 PM »
The following is 2nd hand news an "rumours" passed on to me from others , plus Greek Facebook.
One of the problems is that Tour Ops are trying to get Hotel/Appts to "re-arrange" contracts which means take less money. - There are now 5 Hotels , that I know of , who have said "sod you" we do not open for this Summer.

It is possible and , once again based on 2nd hand news, that TUI are linked with these places. If the places concerned do not open that TUI cannot get there to use it.

Read between the lines. So , yes all OK to get here unless where you are staying is not available.

Negg

Offline Jo Wissett

  • Arillas regular visitor
  • ARILLIAC
  • *
  • Posts: 2592
Re: TUI FLIGHT'S CANCELLED!
« Reply #17 on: July 11, 2020, 10:13:03 PM »
I think that TUI have been the worst culprits during this whole saga. Things like waiting till people has paid there final instalment then cancelling straight afterwards, meaning a wait for refunds whilst that money languishes in their accounts...

Offline turkeyfoot

  • Forum Fanatic
  • *
  • Posts: 810
Re: TUI FLIGHT'S CANCELLED!
« Reply #18 on: July 11, 2020, 11:06:53 PM »
Hi

Speak as you find.
Apart from holidays being cancelled we have had no problems with TUI.
We booked our June (Skiathos) and September (Corfu) trips in April 2019. We paid the balances on the due dates.

In May we elected to transfer the June holiday to 2021 and the cost was same as 2020.

The latest cancelation was on the July 8th for September . As reported on this post.
We elected for a cash refund. The credit was on my Barclaycard account on the 10th. Barclaycard  have said the money will be back in my current account on  the 13th, the next working day.

We cant complain. Although some peoples experiences are not so good.

Geoff
It is better to remain silent and be thought a fool, than  to speak up and remove all doubt.

Offline Jo Wissett

  • Arillas regular visitor
  • ARILLIAC
  • *
  • Posts: 2592
Re: TUI FLIGHT'S CANCELLED!
« Reply #19 on: July 11, 2020, 11:26:47 PM »
Glad your experience was better, it’s just that Tui is the name that keeps cropping up

Offline Greenbeans

  • Golden Medal {over 60 posts}
  • *
  • Posts: 79
Re: TUI FLIGHT'S CANCELLED!
« Reply #20 on: July 12, 2020, 10:28:08 AM »


Hi
Sorry to hear

They haven’t got the staff that is the bottom line
Every thing is okay to go to Corfu very bad excuse

Kev
Hi thanks for that.

We checked on the Tui website following their e-mail, cancelling our flight on the Monday, we could fly the following Friday with them for an extra £100, rip off or what!

Offline turkeyfoot

  • Forum Fanatic
  • *
  • Posts: 810
Re: TUI FLIGHT'S CANCELLED!
« Reply #21 on: July 12, 2020, 11:03:19 AM »


Hi
Sorry to hear

They haven’t got the staff that is the bottom line
Every thing is okay to go to Corfu very bad excuse

Kev
Hi thanks for that.

We checked on the Tui website following their e-mail, cancelling our flight on the Monday, we could fly the following Friday with them for an extra £100, rip off or what!
.

Hi

Was that flight only? Never had a flight only booking so I am assuming their is no protection as given to  a package apply
On package holidays, you can select another holiday without a rebooking fee, even get up to a  £500 rebooking incentive  if you select a dearer holiday, or of course a refund.
Just glad this year all our holidays were package, although next year we are virgin independents to Corfu at the Mathraki

Hope you get your holiday ok finally.

Geoff

Geoff
It is better to remain silent and be thought a fool, than  to speak up and remove all doubt.

Offline Greenbeans

  • Golden Medal {over 60 posts}
  • *
  • Posts: 79
Re: TUI FLIGHT'S CANCELLED!
« Reply #22 on: July 12, 2020, 03:06:06 PM »
Yes it was flight only, they have stated that our money will be refunded in full within 14 days.

Offline turkeyfoot

  • Forum Fanatic
  • *
  • Posts: 810
Re: TUI FLIGHT'S CANCELLED!
« Reply #23 on: July 13, 2020, 11:18:33 AM »
The following is 2nd hand news an "rumours" passed on to me from others , plus Greek Facebook.
One of the problems is that Tour Ops are trying to get Hotel/Appts to "re-arrange" contracts which means take less money. - There are now 5 Hotels , that I know of , who have said "sod you" we do not open for this Summer.

It is possible and , once again based on 2nd hand news, that TUI are linked with these places. If the places concerned do not open that TUI cannot get there to use it.

Read between the lines. So , yes all OK to get here unless where you are staying is not available.

Negg

Hi

That could account for people we know who had their TUI trip at the Mathraki cancelled. They were transfered to Kaloudis but 2 days later that was cancelled by TUI !!!

Geoff
It is better to remain silent and be thought a fool, than  to speak up and remove all doubt.

Offline suzy61

  • Forum Fanatic
  • *
  • Posts: 439
Re: TUI FLIGHT'S CANCELLED!
« Reply #24 on: July 14, 2020, 10:57:03 AM »
I haven't been impressed with Tui either. They said we would receive our refund within 3 - 5 days but after 14 days and contacting them, we are now being told it will be up to 28 days!
Our son was flying with Jet 2 and his money was in his account within 9 or 10 days.

Offline Donpipez

  • Super Member {over 100 posts}
  • *
  • Posts: 111
Re: TUI FLIGHT'S CANCELLED!
« Reply #25 on: July 14, 2020, 11:59:22 AM »
We found Jet2 to be very good - Cancelled our flights twice!!

1st time money was back in our account within 2 Days.

2nd time money was back in our account within 4 Days.

Good communication & really can't complain.

Still hoping 3rd time lucky...........

Neil & Jill



Offline suzy61

  • Forum Fanatic
  • *
  • Posts: 439
Re: TUI FLIGHT'S CANCELLED!
« Reply #26 on: July 14, 2020, 12:45:23 PM »
That's really good service from Jet2

Offline Greenbeans

  • Golden Medal {over 60 posts}
  • *
  • Posts: 79
Re: TUI FLIGHT'S CANCELLED!
« Reply #27 on: July 17, 2020, 04:47:06 PM »
Tui taking the P or what, after cancelling our September flight.

   

UNCOVER THE GREEK ISLANDS (This includes Corfu)

We're returning to Greece this summer, where historical sites rub shoulders with sandy beaches, traditional tavernas and peaceful coves. And, with our COVID Cover*, you can book your summer getaway with complete peace of mind.

   

Search holidays
   
   


   

      THE WORLD'S NUMBER ONE TOURISM COMPANY
         
   

      ATOL PROTECTION FOR PEACE OF MIND
         
   

      AWARDED FAVOURITE TOUR OPERATOR 2019
   


   Holidays for heroes      

COVID COVER INCLUDED*

We promise you peace of mind while you're away, thanks to a package of benefits including free amends if you contract COVID-19 before you travel and a Holiday Guarantee insurance policy.
         

   
We’re welcoming you back to summer with an extra £100* off August 2020 holidays            



Offline kevin-beverly

  • ARILLIAC
  • *
  • Posts: 3756
Re: TUI FLIGHT'S CANCELLED!
« Reply #28 on: July 17, 2020, 05:53:39 PM »
We found Jet2 to be very good - Cancelled our flights twice!!

1st time money was back in our account within 2 Days.

2nd time money was back in our account within 4 Days.

Good communication & really can't complain.

Still hoping 3rd time lucky..........

Neil & Jill

Hi

Every eone moans about jet2 prices we found them cheaper then other airlines from stansted and the time we wanted no extra for luggage 22 kg and 10kg hand luggage for next year
This just shows a good airline looking after there customers to keep them like Donpipez well done

Kevin


 

Booking.com