Flight legal requirements

[tracey&peter]

I am really surprised to read all of the above niggles with Thomson as I have just received a flight time reminder from Thomson online also in this reminder was all the advice and information about API and a direct link to enable me to do this.

[JohnJ]

Couldn't agree more TracyNPeter.  When I booked with Easyjet, I got an email within 30 minutes of booking telling me to give this information and there was a web link which took me directly to my account ( after logging in) and it was straight forward.  Why all companies cannot work on this basis i do not know. Regarding the comments about people who do not have email or not used to using computers surely the companies could either arrange for booking agents to get the information at the time of booking or send out old fashioned snail mail to them.
JohnJ

[ger]

as i booked in person in a travel shop, i assumed it had all been done! so thought i would just phone and check after reading all this, glad i did, i would have been gutted if i'd got to the airport and been told i couldn't fly or had to hand over yet more dosh!!
ger x

[Janis]

I've just received my "Getting to the Airport" email from Thomson this morning (we leave in 12 days) and it re-iterates that we must give API.
As we've already done that, it's OK, but at least it serves as a reminder to us and anyone else.
Strangely enough it gives us two different booking references in the body of the email! One for the API and another to log on to "My Thomson" with all the usual "holiday extras" !!

Janis x

[martin-w]

Hi Janis! I fly on this Friday(7th) but have received nothing from Thomson. I did the API some time ago, hope all goes to plan.
Martin.

[vivian]

So do I Martin, What with this volcanio dust again today, the strike on the 5th and all this fuss about API I hope none of you have to spend extra time or money at the airport. Viv

[GaryS]

I had to travel using British Airways last week with work. No API given, no problems even though my company had asked me to supply the data. Also I had a laser Tachometer (measures RPM of motors and other revolving things using a laser beam) in my hand luggage (no hold baggage). British Airways have no issues with such devices, but Thomas Cook say they are banned on their website. Both BA and TC use the same airport security so............ API is easy to do, but i forgot for the business trip. My point is that it is all a bit of a mess, none of them seem to be singing from the same sheet and its us the customer that gets stressed and confused.

[Ann K]

I was amazed when I first picked up this thread at lunchtime.  I'd never heard of API.  However, I e-mailed a friend who is currently in Cyprus and he said he'd had to do it but it was very easy and no trouble.  Definitely no charge and seemingly not referred to again.  I have also just paid Thomas Cook the balance of my flight for August and the guy there said I would get all the necessary details when the tickets arrived as I couldn't do it before I got them anyway.  Again, he assured there would be no charge.  Have any of you noticed how it seems that each year your balances have to be paid earlier and earlier?  But just on a similar vein, I wonder if it will be like the immigration forms that you HAVE to fill in on-line nowadays for the USA and then when you get to check-in they hand you the old paper forms that you HAVE to fill in as well!  Jobsworths and paperwork - I hate them.

[Alan and Jan]

Glad I read this thread yesterday as well. Went on the Olympic website and gave the info required, name, gender, date of birth, source document (in our case passports), passport number and expiry date.
A few minutes and job done.
Put a note in my calendar to do same in early January for the Thomson holiday we have booked for next May.

[anotherjohn]

Thankyou iluvsangeorge you saved me some money, I knew nothing about this untill I saw your post. I booked with Skytours, they sent our tickets in a booklet and after reading your post found API under Passports, Visa & Baggage Details (page 6). I had trouble getting on to the web page but once on I used the ref. no. quoted on the page. Will now read rest of the booklet. Thanks again.

[Janis]

Anotherjohn - anothersatisfiedcustomer!

Janis x

[sharon s]

Having read the advice re API I thought it would be 'a piece of cake'.

I have just booked my flight with First Choice/Thomsons from Doncaster,
went on to do the API with no success.  I have entered both Booking Ref No. and Receipt No. to no avail.

Im loathed to ring them, as you can end up on hold for 10 minutes before you get
to speak to some.

Anyone any ideas please.

Thanks

[Janis]

We booked with Thomson/Skytours and there are actually TWO booking references! The one you need is a 7 digit number, probably beginning with a 3, not the one with 4 digits/six digits.

Hope this helps!

Janis x

[sharon s]

Thank you Janis, i thought it was the seven digit number, so I have just tried
it again, still not happening.

Looks like Im going to have to make that phone call.

Sharon

[riggers]

I went into the thomson shop and they did it all for us....much easier and you know it has been sorted.


riggers.