Arillas Bay Apartments 2008....BEWARE!

Started by GaryS, July 15, 2008, 05:16:30 PM

0 Members and 1 Guest are viewing this topic.

MicK-G

I don't agree that this post should be deleted. I have read through the post and have made my own comments about how I found Arillas Bay appartments. Nobody has posted anything libelous and honest feedback has been given. I can appreciate that as you live in North Corfu then you do not want to get involved as it could make life difficult. I did not complain when I returned as the holiday had been enjoyable and the main concern that I had was that my daughter returned with a serious ear infection which caused a perforated ear drum. If I could prove that it was because of the pool at AB then I would have complained. All I know is the water was cloudy and didn't appear clean so we chose to go elsewhere during our days. I did what we all have the choice to do and I booked to spend my holiday elsewhere. It appears that this site is to promote Arillas. Surely by us having this forum people will be able to improve the one blot in the town? Arillas bay is in a great location and is not in a position that it can't be pulled back from. Last year I was told that it had deteriorated and this year it sounds no better but possibly worse. Some of us are not fortunate enough to have more that one holiday abroad and so we work all year to pay for our two weaks away. Hopefully presure can be put on the owners to improve the service offered or if people continue to request transfers or cancel their holidays then the owners livelihood could be threatened. Also if others are going there with children they can make the educated risk of whether or not to allow their child in the pool. I am sorry that the owners have had there own problems recently but to continue to offer the service that they do is not an option.

TerryW

I would like to make one comment.

Eggy only posted on this topic because he was replying to a post from JC

QuoteEggy, I don't know you but I always enjoy your posts  is it possible for you or someone to check out AB in the next few days and find out if the Albanian has moved out, please ?  Also if AB are getting their act together,
I am really sorry to hear about Thomas.  Did someone say that Nicoletta (his wife) had died earlier this year ?  They are not mixing her up with Grandma who died last year, are they ?

I can also see why Eggy  thinks that the post could damage Arillas and it can be proved.

Imagine you are looking for a holiday and know nothing about Arillas. Someone suggests that you book an apartment in "Arillas Bay Corfu" there so you Google "Arillas Bay Apartments". The fifth entry is ...

http://www.google.co.uk/url?sa=t&ct=res&cd=5&url=http%3A%2F%2Fwww.arillas.com%2Fpage%2Fcomponent%2Foption%2Ccom_smf%2FItemid%2C165%2Ftopic%2C3763.90%2Flang%2Cen&ei=kYmISIS9K4yq1gaF6eTNCA&usg=AFQjCNEKbT-57B6Kgt_LHjRllUfYEmPnzQ&sig2=FVUmhzblq6DyCYQujBPLgQ

Click on the above link and imagine how you would feel if you had never heard of Arillas. Most people I speak to have never heard of Arillas

It could damage Arillas, so lets all start to post  more, positive, comments.

I know nothing about Arillas Apartments or the Sea Breeze, but I could go to the forum directory, and get the telephone number and a name. I still think that a direct communication with the owners could help to put things right. They could be under a lot of pressure from the holiday companies and could be owed money.



JustL@@KiN

Terry, you can only follow that link if you are a member!!!!, because this thread, I think, has been moved on the sly to the members area, a little bit of censorship, its like being in the UK.
Author Of Arillas Tourist Map UK - http://arillasmap.awardspace.co.uk/




MicK-G

I agree with the move to place this article in the members area, as we already know the place this post won't put us off. I also agree that enough's been said, maybe we should move on now.

blondegirl

Personally I feel when the problems have been addressed and positive reports come back then it can move on.  If  someone else comes back disappointed then it will only come up again and will be reported on here, as they can on other holiday review sites.
If you want the rainbow, you gotta put up with the rain.

Eggy

Apologies if my post has been misread or misunderstood.

I did not say "delete" the thread  but "close it" as, I think since 19th July all that needed to be said has been said.  This can therefore still be read, therefore nothing is being hidden, but it can no longer be added to.

Equally "sticking head in sand" has not arisen here. We must not all forget that any website administrator can delete a post before it sits too long on a website.
( And I wouldn't dream of sticking my head in the sand - bucket of Ouzo maybe ! )

I look forward, hopefully, to a definite post which means problems have been sorted.

So, to JC, tell us about your holiday after you're home, the good and the not so good (if there is any)
And....
1. No good at scrabble as I failed English Lang at school xxx years ago.
2. But I'm happy to take part in an Ouzo drinking competition.

Stay well everybody, Negg



harold

see nothing wrong with what people have said eggy included,he is correct Dimitris is responsable for anything on this site and lets remember that both Eggy and Dimitris live in the area.As you know we had our problems and they have been resolved.
But to the people that are booked in the AB go and enjoy your holiday if you have problems talk to your rep,it might be the Thomas Cook accommidation in Arillas is fully booked like it was ehen we were there.
The main thing is you know what others have had to deal with you know what happened and you know what to do if any of it happens to you.Go enjoy Arillas and its people are great and that includes Yannis and his sister at the Arillas Bay,they never stopped saying sorry over the exploding hot water system and did even change the plumber so i have NO GRIPES with them.in  fact no gripes at all now.
Harold,
Theres only one Altrincham FC

justphil

Thanks Harold. A very sensible view.

QuoteGo enjoy Arillas and its people

And that says it all. It is what philandjen do in our own way and always will. Yes we can see the problems but they NEVER stop us.

Phil





GaryS

I as the originator of this thread am disgusted that it was even concidered to close it or remove it. I and others made honest and informative comments about the state of the place in early July and the fear we were subjected to by HIM. Maybe this had been going on before we arrived, but no one had the guts to speak out. If they had and we had read about it we would have demanded a move 4 days earlier after the first attempted break in.

I had many more wonderful comments to make about things we did, ate and saw in Arillas, but if you get this much grief for daring to speak your mind, then forget it. I will leave you all to your forum in piece.

TerryW

Hi GazCaz,

I have just read your post and can understand how you feel. I think everyone on here was glad that you started the topic and you mast have been pleased with many of the comments. I think the comments about closing this topic were due to a misunderstanding, plus we have to remember that we are all "Guests of Dimitris" on here and we also have to think about his feelings.

It could have got to a stage where legal action could have been taken by the tour operators, against the forum and I don't think anyone would have wanted that. Also I don't think anyone gave grief to you personally and I can't see why anyone would want to.

Please Gazcaz, just carry on as normal and keep on posting things. This is the best Holiday forum, and Dimitris is one of the nicest people you could ever have as an administrator. Please respect his feelings and carry on enjoying the forum.



Dawny

I too would like to thank GasCaz for starting this topic and I think that this website is fantastic.  I think what has been posted has been great for those of us who are booked in AB this summer.  I think you have tried to keep it to the facts and have been balanced by also saying how good Arillas is.  If only more people would post positive and negative reviews we would all be better informed.

Lets face it the rest of the website is gushing with praise for Arillas so anybody following the link I don't think will be put off the resort.

As a result of reading this I am even more excited that we have choosen a fantastic resort and i'm sure will have a fantastic holiday but are just better prepared for what we might face and better armed for dealing with TC.

I also think that most of us understand that the owners of the AB are going through a temporary crisis with the father been ill and therefore there is nothing that can't be resolved when the crisis is over so in future months/years it could all be well. 

I actually do feel for the family it must be a tough time.  It is TC that I am most frustrated with - I think they should be doing more to help the family through this and ensure their guests still have adequate accomodation.  The guests should be paramount and they should be providing support to resolve these things.  After all it is primarily TC that will make the money on our holiday.   TC should ensure that certain standards are in place and maintained and be pro-active about ensuring this or re-allocate guests while they sort it out. 

I feel that TC have been really poor.  Some of you may remember my post from several days ago when i'd been promised a call within 48 hours to advise me of the cost of changing accomodation.  Well..... still no phone call or email. 

I probably haven't ever spoken about my holiday prior to departure more than on this ocassion to friends, family and colleagues.   All of them are now very informed on how wonderful Arillas sounds (most of whom had never heard of the resort but most have been to Corfu and other greek islands).  Also I'm sure I will also get asked after the holiday how it went.  I think that is probably true for many of the previous and future visitors and this could actually be excellent PR for the resort as a whole. 

Anyway we are now really looking forward to our holiday in Arillas and won't let anything stop that.








Joe

Dimitris is the website owner and so responsible for the content, the forum is independent of that and is provided as a means of information and discussion, anything presented here will always be each posters opinion, and we are all entitled to have one. Dimitris is not responsible and cannot be held accountable for anything posted within the forum, there is the usual disclaimer indicating so, much as your internet provider is not responsible for the sites you visit.

This thread has been informative, helpful and lively but there is nothing in here that would set the legal ninja's pulse racing, I asked :)

The reaction to criticism can be a little sharp on here but this is understandable when family businesses are concerned instead of big headless entities like Thomas Cook. From speaking to people in the trade though I always find that is there is a problem they want to know about so they can learn from and fix it.

GaryS

This is my last post (honest) I have discovered that Manos and TC deny anyone was moved from the AB to the Akti. So Im now following legal avenues against both companies and in doing so feel it is unwise to say anything further. I will however report any final outcome. Today I received a letter from ABTA, saying they too were looking into the matter. 'I will not go into the night quietly'

Yamas

GazCaz

justphil

Good for you GazCaz. Your action might actually achieve the improvements we all want to see.

Phil



bmw1106

Congratulations GazCaz someone withe sense. I am booked into AB Sept 09, although i cant wait to come back to Arillas it is with trepidation to say the least. I have a son who has a heart condition and will be two when we are there. He cannot/wont be able to walk far without becoming breathless, so we booked own own peace of heaven for him the AB, so he wont have to go far from the apartment for the pool beach etc. I am hoping and prayin that these problems have been resolved by then. When we stayed in Arillas at Kokinos we had a wonderful time and i am bringing with me 15 members of my family some 1st timers and i have felt so guilty about all these problems because i made the booking and picked Arillas too.As many people have said it is truly a magical place and i for one cant wait. Jill

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