Arillas Forum

Welcome to Arillas => Accommodation reviews => Package Holidays => Topic started by: Joanne on August 05, 2008, 10:54:15 PM

Title: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Joanne on August 05, 2008, 10:54:15 PM
Well, what can I say after all the worry before I arrived!  Nothing to worry about at all.  We had a fabulous time! After we arrived,  Yanni asked if everything was ok and if we needed anything then we were to ask.  I asked and I got!!

We were in A block (so I cannot comment on B block) The apartment was cleaned every day,  bins emptied etc...

The pool was clean.There were problems with the pump on one occasion but as soon as Yanni knew he fixed it. (this could happen at any pool!) 

There has been problems, his father has just had an op re cancer and Yanni recently separated from his wife and he has the two children to care for.  It was touch and go whether it opened at all this year.  He said that he was behind with painting etc due to the family problems...he was busy painting around the pool area, and generally tidying up the place, and you know what I believe him! 

WOULD I GO BACK TO ARILLAS BAY?  YES

I do not feel that Arillas bay has let Arillas down.  Arillas is a lovey place and we are going back again next year (our 5th time)

I have had bad experiences in Portugal and Crete and wouldnt go back.  Dont even start me on Portugal and Crete!! 

I JUST WANT TO SAY TO ANYONE GOING, GO WITH AN OPEN MIND AND ENJOY. ANY PROBLEMS LET THE REP OR YANNI KNOW AND THEN THEY CAN SORT IT. 

Joanne

PS

Eggy could you let me know whats happening with Whispers?

Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Timbo on August 05, 2008, 11:05:20 PM
I am really glad you had a great holiday Joanne and I am sure plenty of forum members will appreciate your post!
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Sandy x on August 05, 2008, 11:06:33 PM
This is good news. I'm so glad you had a good holiday and I'm sure many people will be relieved to see your post.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Paul D on August 05, 2008, 11:53:22 PM
Hi, Joanne.  After what`s been posted before, this is a breath of fresh air. Glad you let us know.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Eileen on August 06, 2008, 12:16:33 AM
Hi Joanne,

Thanks for your update.  It's good to hear that the Arillas Bay is back on track.

Eileenx
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: grace on August 06, 2008, 04:17:39 AM
Glad to see Yanni is trying.He has a lot of hassle at this hard time.He always has time to chat when you walk past,no wonder we didnt see much of him in May.All power to him,and hope he comes through.Cheers,David and Ann.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: justphil on August 06, 2008, 07:32:53 AM
I am so relieved that it is all coming together with the Arillas Bay. Thanks Joanne for the update. Have read all the earlier posts with horror and dismay and know how true they were. Friends abused and people hurt. That is not this anorak's version of Arillas......

But I don't have a completely blind affection for the place - Jen and me make it into our slice of heaven by getting involved, like you did. It is the people who make it, and like Dimitris said, they could also destroy it. Not many of us here would do that.

Phil
 
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: riggers on August 06, 2008, 08:24:37 AM
Thanks for your positive report on Arillas Bay Joanne. Also glad you had another great time in Arillas.

riggers...
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: vivian on August 06, 2008, 10:04:38 AM
Wow it's greatr to hear that Yanni is manageing to turn things round again. Viv
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: BeckyB on August 06, 2008, 10:31:47 AM

That's great news Joanne - lovely to read your report & so glad you had a good time. I can't really add much more because I think everyone else has said it but thanks for reporting back & it sounds like you had a fab holiday.
Bet you're glad to get back to our 'heavenly' weather huh?
BeckyB.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: lil.chipmunk on August 06, 2008, 10:57:44 AM
Hi Joanne,
Thanks for the positive review, I'm heading out next Monday and you've given me some more peace of mind along with others who have given positives about the AB.
Can't wait to go, especially as the weathers not too fantastic at present!
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Mango on August 06, 2008, 10:59:09 AM
Hi Joanne

I think you have just restored faith in Arillas Bay.  Well done and well done Yianni.

Amanda
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: TerryW on August 06, 2008, 11:08:41 AM
I don't know much about Arillas Bay Apartments, but I am really pleased that Joanne had a lovely holiday there and that she took time to give a positive report about it.

I think it would be good for her report, to be copied to the original Topic: Arillas Bay Apartments 2008....BEWARE! which has been read 5384 times. It is only fair that the family get the recognition that they deserve for turning the place around. It would be a shame if the original report put people off staying there, in the future.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Mart n Dawn on August 06, 2008, 11:28:42 AM
Yes well done Joanne and I agree with TerryW - by posting it on that thread as well it may reassure people due to travel to Arillas Bay.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Erja on August 06, 2008, 11:36:24 AM
Hello Joanne,

I am really glad to hear that you had a lovely holiday in Arillas Bay :)
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: ger on August 06, 2008, 11:40:24 AM
so glad everything went well for you, good to hear positive reports back about the arillas bay!
ger x
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Paul C on August 06, 2008, 11:52:49 AM
Very pleased that you had a good holiday Joanne and well done for your report on the Arillas Bay.
Like Terry we don't know the A.B. well but have read the previous reports. It is so good that you have been able to redress the balance somewhat and put prospective clients minds at rest.
Paul
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: meryl on August 06, 2008, 02:31:08 PM
Joanne,
I'm so glad that you had a good time at the Arillas Bay, just as we did last month.
We found it no different to any other Greek self catering holiday that we've had.
That's why we choose to go to Greece for our holidays, the little quirky things that are completely different to what we experience at home!
The sloping dressing table, the large kitchen with 300 empty cupboards! lumpy beds are some of the things we find amusing, and not something to compain about.

We knew what to expect with regards to sheets and towels being changed, as it does state in the back of the brochure they are changed weekly. We could not fault the lady that did the cleaning as she came in every day to clean.

We thought that Yianni was a fantastic bloke and very professional despite his family worries. He would always have a laugh with us.
We would like to wish him all the best at this difficult time.


We would have no hesitation in returning the the Arillas Bay.
Your holiday is what you make it.
Some people want the moon on a stick, but we're just happy with the stick!


Meryl and Paul



Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: GaryS on August 06, 2008, 03:09:59 PM
As the originator of the beware report I am really glad that the AB has pulled things around and the summer holidays for many will now be stress free. I understand that there have been family problems, who does not have them, even on their scale, but a business is a business if you cant deliver expect your customers to be unhappy. Why should guests arriving in June have less of a holiday than those in July & August?

As for your comment Meryl, "some people wanting the moon on a stick" No, not really. Ive been to Greece many times in similar places. I just got a tad upset when some moron from Albania tried to repeatedly break into our apartment. Luckily for us it was Greece and not Antigua. Please do not brush this under the carpet as a rant from someone who could not put up with a leaky tap. These issues were only raised after the attempted break ins and the owners head in the sand attitude to our and others situation.

I really am glad its all come good, but please do not dismiss our and others comments from 30 June - 14 July.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Nan on August 06, 2008, 03:31:33 PM
GazCaz
I totally agree with your last post. I know how unnerving it can be when you feel threatened as you obviously did by your experience. Attempted break ins can not be put into the same category as "quirky things".  I am looking forward to my holiday in Arillas but will be more aware of the important issues like security. I am sure we will  meet some really friendly people whilst we are there.

As for Antigua I feel so sorry that two people lost their lives so tragically when there were security issues that had previously been ignored.  Thank you for your contributions and valid concerns we deserve to be told the good and the bad
Cheers Nan x
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: GaryS on August 06, 2008, 03:45:33 PM
Thanks for that Nan, I was simply going to add a Well done AB for pulling it round, but that comment about the moon on a stick got to me. Im sure you and many many more will have a wonderful time there this year and to be honest Im looking forward to returning as soon as possible. Personally my bridges are burnt regarding the AB, no matter how it improves, but thats human nature...Once bitten and all. But that should not stop others going. Big thing though, if you have a good time and want to heap special praise on someone or thing do so. If however you have something bad to say, which can be supported by others if its a serious comment, then the forum has a duty to publish those comments too.
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: meryl on August 06, 2008, 04:43:08 PM
Dear Gazcaz,

My comments were not in any way meant to be flippant regarding your situation. On a previous post of mine I did state that what happened to you must have been very frightening. I would have been terrified If it would have been me.
None of my comments were directed to you. I'm sorry if you believe that they were.
I was implying in general that you can't please everybody all of the time. Everybody has different expectations.

Also, Nan, I was not implying that a break in was in the same cattegory, as obviously it's not.
You were right GazCaz to publish your original post, because after all people have a right to know these things, just as people have a right to know the good bits also.

Meryl
Title: Re: JUST GOT BACK FROM ARILLAS BAY!!!
Post by: Nan on August 07, 2008, 10:35:14 AM
Thanks Meryl for your reply. I am glad you enjoyed your holiday and found the situation improved. The safety issues have hopefully been resolved now and that leaves everyone free to relax and have a good time. I am looking forward to my holidays and will hopefully post  when I get back.

Cheers Nan x